Prepared for Your organization
PSS DIGITAL ROADMAP · YOUR LIFECYCLE

The digital future of remote support and Performance Data Analytics — with Proximity at the center.

A four-part view of what PSS delivers today, what is rolling out, and what comes next — from remote support and Performance Data Analytics on PSS hardware to a Command Center already landing for customers: upload that machine’s documentation, ask ProxBOT against it, and work tickets from the same place. Digital twin and predictive maintenance follow on that same base. TrueLight Machine Vision runs its lineside frontend on the PSS panel that powers the platform.

Section 1 · Lifecycle Vision

One platform across your lifecycle.

From install through optimize, digital capabilities connect every phase — for BOS-built machines and TrueLight Machine Vision systems alike. Proximity Smart Support on PSS hardware ties them together: not a point solution, but the platform you grow with.

PHASE 1

Build & Integrate

PHASE 2

Commissioning

PHASE 3

Production Support

PHASE 4

Continuous Optimization

Unified PSS Digital Backbone
Phase 1: Build & Integrate — PSS hardware is integrated during machine build — the same industrial base BOS and TrueLight Machine Vision deploy for controllers, vision frontends, and outbound connectivity.
Section 2 · Production Support & Performance Data Analytics
Now

Two capabilities in production — the foundation for everything next.

The digital future starts with what you get today: experts on the line in minutes, and machine data turned into decisions — from BOS automation and the TrueLight vision frontend on PSS panel hardware. Everything else builds on this core.

Capability 1

Remote Support

When production stops, the people who built the machine connect in minutes — not days. Outbound-only NinjaOne RMM, Huntress EDR on every field PC, full session visibility for operators, and a complete audit trail. This protects uptime today while building the foundation for tomorrow's platform.

When production stops, Proximity puts the people who built the machine back on your line in minutes — not on tomorrow's flight.
Capability 2

Performance Data Analytics

Every cycle, fault, and quality signal becomes insight — OEE, availability, first-pass yield, fault forensics, and traceability. TrueLight vision measurements, reject data, and PLC tags feed the same Performance Data Analytics layer the digital future runs on.

Line performance — live view
SIMULATED DASHBOARD
OEE — Dynamics
—
▲
Quality — First Pass Yield
—
▲ TrueLight vision · SPC in control
Availability
—
▼
Parts Traced Today
—
5-year history retained
Fault forensics — PLC step → fault correlation
Quality — SPC control chart · TrueLight measurement
CL 152.10 · UCL 152.34 · LCL 151.86 · Cpk 1.42 — in control
Dynamics — cycle time breakdown
Primary bottleneck: Wait for tooling home — 56% of throughput waste
Simulated data for demonstration — the same categories you see from TrueLight vision results, PLC tags, and Proximity Performance Data Analytics on any browser or mobile device.
Section 3 · Hardware Foundation & Digital Twin

PSS hardware — the base for BOS, TrueLight, and the digital twin.

PSS is more than support software. It is industrial hardware on the line — the same enclosure TrueLight Machine Vision uses for its frontend app, BOS uses for commissioning, and the platform uses for digital twin and activity replay.

Now · TrueLight Machine Vision on PSS
A BOS Innovations company

TrueLight Machine Vision — lineside frontend on PSS

TrueLight is part of the BOS family. Its lineside frontend runs as a webserver on the PSS PC — tracking quality of parts being measured, storing those metrics matched to part images, and keeping a searchable history with local quality metrics visible at the station. Proximity, Performance Data Analytics, and the digital future all build on that same PSS base.

Now
Quality tracking & image archiveTracks measured parts, stores quality metrics, and matches each result to its part image — full inspection history at the line
Lineside webserver on PSSRuns locally on the PSS PC as a web frontend — pass/fail results, measurement data, and image replay without a separate workstation
Local quality metricsStation-level first-pass yield, reject reasons, and trend views from the same data TrueLight captures on every part
TrueLight 3D-AI weld inspection · on the PSS panel

What the operator sees at the station

Scanning
Height map — top view 0 mm
Laser profile current slice

Simulated for illustration. The TrueLight frontend runs as a local webserver on the PSS PC, so scan results, part images, and quality history stay at the station — and reach your experts through the same outbound-only link.

1

TrueLight vision frontend

The primary lineside deployment on PSS today: TrueLight's web frontend on the PSS PC — tracking part quality, matching metrics to images, and surfacing local quality history from one hardened enclosure with NinjaOne RMM, Huntress EDR, and outbound-only connectivity.

2

BOS machine commissioning

BOS engineers commission machines on the same PSS hardware TrueLight frontends run in production — consistent tooling, connectivity, and operator experience from bring-up through run.

3

Machine-critical task host

TrueLight image processing, laser controllers, custom line tools, and other machine-critical workloads run on industrial-grade PSS hardware — recipe utilities and other bespoke web elements can be hosted on the PSS IPC alongside standard apps.

In progress · Digital twin

Digital twin environment & activity replay

PSS hosts the digital twin environment in two ways: live sync mirrors the physical machine in real time, and activity replay reconstructs a recorded cycle from the same logic, inputs, and outputs — so you can review exactly what happened later.

Physical · PLC
Same logic · same I/O
Digital twin

Live sync

While the line runs, PLC and sensor tags stream into PSS and the replica mirrors position, state, and quality in real time.

Twin.PartPresent · TRUEVirtual sensor matched · 0 ms lag

Activity replay

After a cycle completes, the twin re-runs the archived I/O so engineers can review exactly what happened.

Twin.State · REPLAYFollowing recorded I/O · same logic
Section 4 · Predictive Operations & Command Center

From reactive to prescriptive — and knowledge in Command Center.

The next evolution: predict issues before they stop the line, and give the customer one Command Center that is rolling out now — the Lineside Knowledge Hub lives here: upload that machine’s docs, ask ProxBOT against them, and follow tickets and parts on the same record.

In progress · Predictive maintenance

Reactive Support

Wait for failure, trigger alarm, and diagnose remotely. PSS resolves events from BOS lines and TrueLight vision stations — fault-to-PLC-step forensics with full lineside visibility.

Now

Predictive Maintenance

Analyze micro-cycle trends and machine rhythm to flag component degradation 24 hours before failure occurs.

In progress

Prescriptive Metrics

Beyond prediction: recommend the exact action (e.g., "Replace Tooling Home Sensor on Station 3") so operators act with confidence.

Planned
In progress · Command Center rolling out

One Command Center across the customer lifecycle

In progress

The same PSS Command Center BOS uses to run the fleet is rolling out as the customer window — not a second portal and not a binder on the line. The Lineside Knowledge Hub is this surface: upload that machine’s manuals and work instructions, then ask ProxBOT against those files. Tickets and spare parts land on the same record.

Knowledge Hub — docs & ProxBOT

Upload operator manuals, commissioning guides, and procedures for that cell. ProxBOT answers from those documents — how to recover a station, what a reject code means — before or beside a live support session.

Upload the TrueLight operator manualPDF · indexed for that machine · station setup and safety
“How do we clear a TrueLight reject on this station?”ProxBOT on the uploaded package — not a generic leaflet
“What’s the Auto recovery for Station 3?”Equipment manual and work instructions on file

Support tickets

Open and follow a ticket against the cell that is actually down — the same record our experts see — so the customer is not re-describing the line in a new channel.

Raise a ticket from the panel or browserCell, fault, and session context already attached
See status without calling the deskQueued · in session · waiting on parts

Spare parts

Order the part from the same machine record as the ticket — BOM, recommended spares, and shipping — so the fix does not wait on a separate purchasing thread.

Order the sensor the ticket namedLinked to the cell and the open job
Recommended spares for this stationFrom the as-built, not a generic catalog
PSS packages

Same product. Focused views — plus this roadmap.

You are on the Digital Future deep-dive. The public suite is Why PSS, Trust Center, and IT.

Questions about the roadmap ahead?

Explore Why PSS for operations and ROI, and the Trust Center for security and compliance.

James Aitken · Proximity Smart Support™ Product Manager

jamesa@truelightvision.com  ·  519-268-8563  ·  proximitysmartsupport.com

TrueLight Machine Vision Solutions Inc. · 2335 Discovery Dr., London, ON · A BOS Innovations company

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